Privacy Policy

Everbloom Florals ("we", "us", "our") operates the website everbloomflorals.com. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

1.1 Information You Provide

When you use our contact forms or download our product catalog, we may collect:

• Contact Information — name, email address, company name
• Business Details — buyer type, product interests, project requirements
• Messages — content of inquiries you send through our forms

1.2 Automatically Collected Information

We collect limited browsing data to improve your experience:

• Page Views — which pages you visit on our site (pathnames only, no query strings)
• Engagement Signals — catalog downloads, form submissions, product views
• Intent Score — an aggregate score based on browsing behavior to help us prioritize inquiries

This data is stored locally in your browser's localStorage and is only transmitted to us when you voluntarily submit a form. We do not use third-party tracking cookies or advertising pixels.

2. How We Use Your Information

We use the information we collect to:

• Respond to your wholesale inquiries and quote requests
• Send you requested product catalogs
• Understand which products interest our audience to improve our offerings
• Prevent spam and abuse of our contact forms

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

We use the following third-party services to operate our website:

4. Cookies & Local Storage

We do not use traditional tracking cookies. Our website uses browser localStorage to store:

• Visitor ID — a randomly generated identifier (not linked to personal information)
• Browsing Journey — pages visited and engagement actions, capped at 200 events
• Inquiry Cart — products you select for your wholesale inquiry

This data remains in your browser and is never sent to any server unless you submit a contact form. You can clear this data at any time by clearing your browser's local storage.

5. Data Retention

We retain form submission data (emails received via Web3Forms) for as long as necessary to service your inquiry, typically no longer than 24 months. Browser-side localStorage data is kept until you clear it manually.

6. Data Security

We implement industry-standard security measures including:

• HTTPS/TLS encryption for all data in transit
• Cloudflare DDoS protection and Web Application Firewall
• Bot filtering with hidden honeypot form fields
• Content Security Policy (CSP) headers to prevent code injection

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to correct inaccurate data
• Deletion — request that we delete your personal data
• Portability — receive your data in a structured, machine-readable format
• Objection — object to certain types of data processing

To exercise any of these rights, please contact us at delia@everbloomflorals.com.

8. International Transfers

Our business is based in Xiamen, China. Your data may be processed in China and in the countries where our third-party service providers operate (Cloudflare: global CDN; Web3Forms: international). By using our website and submitting forms, you consent to such transfers.

9. Children's Privacy

Our website is intended for business professionals. We do not knowingly collect personal data from individuals under the age of 16. If you believe we have collected data from a minor, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: