Wholesale Artificial Flower Buyer FAQ

Frequently Asked Questions for Wholesale Artificial Flower Buyers

New to sourcing artificial flowers wholesale? This comprehensive FAQ addresses the questions we hear most often from B2B buyers, importers, and brand developers. Understanding these fundamentals helps you navigate the sourcing process confidently.

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Ordering and MOQ Questions

What is your minimum order quantity (MOQ)?

For Real Touch premium lines, our standard MOQ is 576 pieces per style, per color. This aligns with efficient production runs and standard carton packing configurations.

Why 576?

• Standard packing: 24 pcs × 24 inner boxes per carton
• Production efficiency optimization
• Quality consistency within batches

Can I order smaller quantities to test?

For initial quality assessment, we offer a sampling program:

• Sample orders of individual pieces for evaluation
• Sample lead time: ~15 days
• Sample costs may credit toward bulk orders

Full MOQ applies for production orders.

Can I mix different products to meet MOQ?

Discussion is possible for mixed-SKU orders across related products. Contact us with your product list and we’ll advise on consolidation options that maintain production efficiency.

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Product and Quality Questions

What is “Real Touch” and how is it different from silk flowers?

Real Touch refers to artificial flowers with latex or PU (polyurethane) coating that creates a soft, realistic petal texture. Unlike standard silk flowers that feel papery, Real Touch products feel similar to fresh flower petals.

Key differences:

• Realistic tactile sensation
• Better photography performance
• Premium positioning for events and retail
• Higher cost reflecting material and production complexity

What materials are your flowers made from?

Our Real Touch products use:

• Latex coating: Softest feel, best for close-up applications
• PU coating: More durable, suited for commercial installations
• Quality base fabrics: Stable, consistent foundation
• Steel wire: Flexible, shape-retaining stems

How long do artificial flowers last?

With proper care, quality artificial flowers can maintain appearance for:

• Indoor use: often several years (3–10+ in protected conditions)
• Commercial settings: typically 3–5 years with frequent handling
• Protected outdoor: 1–3 years depending on exposure

Longevity depends on quality, care, and environmental factors.

How do I assess quality before ordering bulk?

Sample first whenever possible. Our sample program (~15 days) allows you to:

• Evaluate texture and finish in person
• Test photography performance
• Assess construction quality
• Compare to other suppliers

Avoid committing to bulk without physical sample verification.

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Timeline Questions

How long does sample production take?

Approximately 15 days from order confirmation to shipment. Add transit time (express shipping for samples) to estimate delivery.

How long does bulk production take?

60–90 days from deposit receipt and sample approval to shipment-ready. This timeline covers:

• Material preparation
• Production scheduling
• Manufacturing
• Quality control
• Packing

How long does shipping take?

Sea freight (our recommended method for wholesale):

• 2–4 weeks transit depending on destination
• Add 1–2 weeks for customs and local delivery
• FCL faster than LCL consolidation

For samples, express air shipping is faster but significantly more expensive.

What’s the total time from order to delivery?

Typical timeline:

• Samples: ~3–4 weeks (production + express shipping)
• Bulk: 90–120 days (production + sea freight + customs)

Plan accordingly for seasonal business needs.

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Payment and Terms Questions

What payment methods do you accept?

We accept:

• T/T (wire transfer): Most common for wholesale
• L/C (Letter of Credit): For larger programs
• PayPal: Available for smaller orders
• Bank transfer: Direct international transfer

What are your payment terms?

Standard terms:

• 30% deposit to initiate production
• 70% balance before shipment or upon B/L copy

For established relationships, terms may be adjusted.

What Incoterms do you use?

FOB Xiamen is our standard:

• We’re responsible for goods until loaded on vessel
• You arrange ocean freight and insurance
• Clear handoff point for responsibility

CIF or other terms available upon request with adjustment.

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Shipping and Logistics Questions

How do you ship orders?

Sea freight for wholesale orders:

• FCL (Full Container Load): Best for larger orders; 20’ or 40’ containers
• LCL (Less than Container Load): For smaller volumes; consolidated shipping

Air freight available for urgent situations but significantly higher cost.

What ports do you ship from?

Xiamen Port for our products. Direct shipping routes to major destinations worldwide.

Do you handle customs clearance?

Under FOB terms, customs clearance is buyer responsibility. We provide:

• Commercial invoice
• Packing list
• Certificate of origin (if required)
• Other documentation as needed

Your freight forwarder or customs broker handles clearance using our documentation.

How are products packed for shipping?

Professional export packing:

• Individual protection (tissue, foam sleeves)
• Inner boxes (typically 24 pcs)
• Master cartons (export-grade corrugated)
• Carton marking per your specifications

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Quality Assurance Questions

What quality control do you perform?

Multi-stage QC process:

• Incoming material inspection
• In-line production checks
• Final inspection (AQL sampling)
• Pre-shipment verification

QC photos available upon request before shipment.

Can I arrange third-party inspection?

Yes. We welcome independent inspection from recognized third-party agencies.

Coordinate timing during order confirmation.

What if products arrive damaged or defective?

Document issues immediately with photos. We work collaboratively to resolve issues, which may include rework, replacement, or commercial adjustments depending on the case.

Clear sample approval and QC process minimizes these situations.

Do you have quality certifications?

Manufacturing facilities may hold audit or compliance certifications. Documentation availability varies by facility and can be discussed during sourcing.

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Product Range Questions

What products do you offer?

Full range of artificial flowers and greenery:

• Roses (Real Touch latex, various formats)
• Orchids (Phalaenopsis, Cymbidium, etc.)
• Peonies, tulips, ranunculus
• Greenery (eucalyptus, ferns, vines)
• Specialty items (wedding, seasonal)

Do you offer custom colors or products?

Custom options available:

• Color matching to Pantone or physical samples
• Size modifications
• Private label packaging

Custom work may require higher MOQ and additional lead time.

Can I visit to see products in person?

Yes. Our 1,000㎡ showroom in Xiamen welcomes buyer visits:

• Advance booking required
• Complimentary airport pickup available
• See full product range in person
• Meet sales and product teams

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B2B CTA: More Questions?

Have questions not covered here?

• Contact our team — Email your specific questions
• WhatsApp — Quick responses
• Visit our showroom — See products in person
• Check MOQ & Best-Seller List — Browse curated wholesale categories

Trade Terms Summary:

Term	Value
MOQ	500–576 pcs/style (Real Touch)
Samples	~15 days
Bulk Production	60–90 days
Incoterms	FOB Xiamen
Shipping	Sea freight (FCL/LCL)
Payment	T/T, L/C, PayPal
Deposit	30%

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Suggested Internal Links

• Complete Sourcing Guide
• Material Guide
• Quality Control Details
• Packing and Shipping
• Real Touch Flowers Wholesale
• Artificial flowers wholesale product lines

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Everbloom Florals is a dedicated B2B manufacturer and wholesaler of artificial flowers based in Xiamen, China. We operate as a factory-direct partner serving global wholesale buyers, retailers, and project clients. We do not operate retail florist services.